Coverage policy: Primary coverage criteria
The Primary Coverage Criteria apply to
all benefits a member may claim under a health plan or policy, no matter what types of health
be involved or when or where the intervention is obtained.
means an item or service delivered or undertaken primarily to:
- Diagnose, detect, treat, palliate or alleviate a medical condition; or
- Maintain or restore functional ability of the mind or body.
Purpose and effect of Primary Coverage Criteria
The Primary Coverage Criteria are designed to allow Plan benefits for only those health interventions that are
safe and effective treatment. Members will receive an Explanation of BenefitS (EOB), and Providers will receive an
of Payment (EOP) with claims processing remarks that indicate that a claim was not eligible for benefits since the
Coverage Criteria was not met.
Another goal of the Primary Coverage Criteria is to provide benefits only for the less invasive or less risky
when such intervention would safely and effectively treat the medical condition or to provide benefits for treatment
in an outpatient, doctor's office or home-care setting when such treatment would be a safe and effective alternative
to hospitalization. Examples of the types of health interventions that the Primary Coverage Criteria exclude from
include such things as the cost of a hospitalization for a minor cold or some other condition that could be treated
the hospital or the cost of some investigational drug or treatment, such as herbal therapy or some forms of high-dose
chemotherapy not shown to have any beneficial or curative effect on a particular cancerous condition.
Finally, the Primary Coverage Criteria require that if there are two or more effective alternative health
the member's health plan or policy should limit its payment to the Allowable Charge for the most cost-effective
Regardless of anything else in a member's health plan or policy, and regardless of any other communications or
received in connection with a member's health plan or policy, the member will not have coverage for any service,
drug, treatment, procedure, equipment, supplies or associated costs
the Primary Coverage Criteria set forth are met. At the same time, just because the Primary Coverage Criteria are met
not necessarily mean the treatment or services will be covered under a member's health plan or policy. For example, a
health intervention that meets the Primary Coverage Criteria will be excluded if the condition being treated is a
Condition excluded by the member's health plan or policy.
Elements of the Primary Coverage Criteria
To be covered, medical services, drugs, treatments, procedures, tests, equipment or supplies (interventions) must be
by the member's treating physician and meet all of the following requirements:
- The intervention must be a
health intervention intended to treat a medical condition. A
health intervention is an item or service delivered or undertaken primarily to diagnose, detect, treat,
or alleviate a medical condition or to maintain or restore functional ability of the mind or body. A
means a disease, illness, injury, pregnancy or a biological or psychological condition.
- The intervention must be
proven to be effective (as defined below) in treating, diagnosing, detecting or palliating a
- The intervention must be the
most appropriate supply or level of service, considering potential benefits and harms to the
following three examples illustrate application of this standard (but are not intended to limit the scope of the
- An intervention is not appropriate, for purposes of the Primary Coverage Criteria, if it would expose the
more invasive procedures or greater risks
when less invasive procedures or less risky interventions would be safe and effective to diagnose, detect,
treat or palliate
a medical condition;
- An intervention is not appropriate, under the Primary Coverage Criteria, if it
involves hospitalization or other intensive treatment settings when the intervention could be
administered safely and effectively in an outpatient or other less intensive setting, such as the home; and
- Maintenance Therapy is another example of this standard because under the Primary Coverage
chiropractor services or other physical therapy, speech or occupational therapy, are not considered appropriate
for purposes of coverage if the frequency or duration of therapy reaches a point of maintenance where the
patient remains at the same functional level and
further therapy would not improve functional capacity or ambulation.
- The Primary Coverage Criteria allows the member's health plan or policy to limit its coverage to payment of the
Charge for the
most cost-effective intervention
Cost-effective means a health intervention where the benefits and harms relative to the costs represent an
efficient use of resources for patients with the medical condition being treated through the health intervention.
For example, if the benefits and risks to the patient of two alternative interventions are comparably equal, a
intervention costing $1,000 will be more cost-effective than a health intervention costing $10,000.
shall not necessarily mean the lowest price.
Primary Coverage Criteria definitions
- Effective Defined.
existing intervention (one that is commonly recognized as accepted or standard treatment or
has gained widespread, substantially unchallenged use and acceptance throughout the United States) will be
for purposes of the Primary Coverage Criteria if the intervention is found to achieve its intended
and to cure, alleviate or enable diagnosis or detection of a medical condition without exposing the patient
to risks that outweigh the potential benefits. This determination will be based on consideration of the
factors, in descending order of priority and weight:
- Scientific evidence, as defined below (where available); or
- If scientific evidence is not available, expert opinion(s) (whether published or furnished by private
letter or report) of an Independent Medical Reviewer(s) with education, training and experience in
the relevant medical field or subject area; or
- If scientific evidence is not available, and if expert opinion is either unavailable for some reason
or is substantially equally divided, professional standards, as defined and qualified below, may
be consulted; or
- If neither scientific evidence, expert opinion nor professional standards show that an existing
will achieve its intended purpose to cure, alleviate or enable diagnosis or detection of a medical
condition, then BlueAdvantage Administrators of Arkansas in its discretion may find that such existing intervention is not
effective and on that basis fails to meet the Primary Coverage Criteria.
new intervention (one that is not commonly recognized as accepted or standard treatment or
has not gained widespread, substantially unchallenged use and acceptance throughout the United States) will
for purposes of the Primary Coverage Criteria if there is scientific evidence (as defined below) showing that
will achieve its intended purpose and will cure, alleviate or enable diagnosis or detection of a medical
condition without exposing the patient to risks that outweigh the potential benefits.
Scientific evidence is deemed to exist to show that a new intervention is
if the procedure is the subject of an ongoing phase I, II or III trial or is otherwise under study to
its maximum tolerated dose, toxicity, safety, efficacy, or its efficacy as compared with a standard means
of treatment or diagnosis. If there is a lack of scientific evidence regarding a new intervention, or if
the available scientific evidence is in conflict or the subject of continuing debate, the new intervention
shall be deemed
not effective, and therefore not covered in accordance with the Primary Coverage Criteria, with
one exception, if there is a new intervention for which clinical trials have not been
because the disease in issue is rare or new or affects only a remote population, then the intervention may
if, but only if, it meets the definition of
effective as defined above.
- Scientific Evidence Defined.
Scientific Evidence, for purposes of the Primary Coverage Criteria, shall mean only one or more of the
listed sources of relevant clinical information and evaluation:
- Results of randomized controlled clinical trials as published in the
authoritative medical and scientific literature that directly demonstrate a statistically
positive effect of an intervention on a medical condition. For purposes of this Definition A,
authoritative medical and scientific literature shall be such publications as are recognized by BlueAdvantage, listed in its Coverage Policy or otherwise listed as authoritative medical and scientific literature
on the BlueAdvantage website at http://www.blueadvantagearkansas.com.
- Published reports of
independent technology or pharmaceutical assessment organizations
recognized as authoritative by BlueAdvantage. For purposes of this Definition B, an independent
technology or pharmaceutical assessment organization shall be considered
authoritative if it is recognized by BlueAdvantage, listed in its Coverage Policy, or otherwise
as authoritative medical and scientific literature on the BlueAdvantage website at
- Professional Standards Defined.
Professional standards, for purposes of applying the
effectiveness standard of the Primary Coverage Criteria to an existing intervention, shall mean only the
clinical standards, published guidelines or published assessments of professional accreditation or certification
organizations or of such accredited national professional associations as are recognized by the BlueAdvantage
Medical Director as speaking authoritatively on behalf of the licensed medical professionals participating in or
represented by the associations.
BlueAdvantage shall have full discretion whether to accept or reject the statements of any
or professional accreditation or certification organization as
professional standards for purposes of this Primary Coverage Criteria. No such statements shall be
as eligible to be classified as
under the Primary Coverage Criteria unless such statements specifically address effectiveness of the
and conclude with substantial supporting evidence that the intervention is safe, its benefits outweigh potential
risks to the patient, and it is more likely than not to achieve its intended purpose and to cure, alleviate or
diagnosis, or detection of a medical condition.
Application and Appeal of Primary Coverage Criteria
Important Notice for Members: For any health intervention, there are six general coverage criteria must be
met in order for
that intervention to qualify for coverage under a member's health plan or policy:
- The following rules apply to any application of the Primary Coverage Criteria. BlueAdvantage shall have full
in applying the Primary Coverage Criteria, and in interpreting any of its terms or phrases, or the manner in which
it shall apply to a given intervention. No intervention shall be deemed to meet the Primary Coverage Criteria
the intervention qualifies under
all of the following rules:
- Illegality: An intervention does not meet the Primary Coverage Criteria if it is illegal to
or receive it under federal laws or regulations or the law or regulations of the state where administered.
- FDA Position: An intervention does not meet the Primary Coverage Criteria if it involves any
drug that requires approval of the U.S. Food and Drug Administration (FDA), and FDA approval for marketing
of the drug or device for a particular medical condition has not been issued prior to the date of service.
In addition, an intervention does not meet the Primary Coverage Criteria if the FDA or the U.S. Department
of Health and Human Services or any agency or division thereof, through published reports or statements,
or through official announcements or press releases issued by authorized spokespersons, have concluded that
the intervention or a means or method of administering it is unsafe, unethical or contrary to federal laws
or regulations. Neither FDA Pre-Market Approval nor FDA finding of substantial equivalency under 510(k)
guarantees coverage of a drug or device.
- Proper License: An intervention does not meet the Primary Coverage Criteria if the
or facility administering it does not hold the proper license, permit, accreditation or other regulatory
approval required under applicable laws or regulations in order to administer the intervention.
- Plan Exclusions, Limitations or Eligibility Standards: Even if an intervention otherwise
meets the Primary
Coverage Criteria, it is not covered under the member's health plan or policy if the intervention is subject
to a Plan exclusion or limitation, or if a member fails to meet eligibility requirements.
- Position Statements of Professional Organizations: Regardless of whether an intervention
meets some of
the other requirements of the Primary Coverage Criteria, the intervention shall not be covered if any national
professional association, any accrediting or certification organization, any widely used medical compendium,
or published guidelines of any national or international workgroup of scientific or medical experts have
classified such intervention or its means or method of administration as
investigational or as questionable or of unknown benefit. However, an intervention that fails to meet
other requirements of the Primary Coverage Criteria shall not be covered, even if any of the foregoing
or groups classify the intervention as not
experimental or not
investigational, or conclude that it is beneficial or no longer subject to question. For purposes of
this Definition E,
national professional association or
accrediting or certifying organization, or
national or international workgroup of scientific or medical experts shall be such organizations or
groups recognized by BlueAdvantage, listed in its Coverage Policy, or otherwise listed as authoritative
medical and scientific literature on the BlueAdvantage website at http://www.blueadvantagearkansas.com.
- Coverage Policy: With respect to certain drugs, treatments, services, tests, equipment or
supplies, BlueAdvantage has developed specific Coverage Policies, which have been put into writing, and are published on
the website at http://www.blueadvantagearkansas.com. If BlueAdvantage has developed a specific Coverage Policy
that applies to the drug, treatment, service, test, equipment or supply that a member received or seeks to
have covered, the Coverage Policy shall be deemed to be determinative in evaluating whether such drug,
service, test, equipment or supply meets the Primary Coverage Criteria; however, the absence of a specific
Coverage Policy with respect to any particular drug, treatment, service, test, equipment or supply shall
not be construed to mean that such drug, treatment, service, test, equipment or supply meets the Primary
- Members may appeal a determination by BlueAdvantage that an intervention does not meet the Primary Coverage
to the Appeals Coordinator using the procedures for appeals outlined in the member's policy or certificate.
- The Primary Coverage Criteria must be met.
- The health intervention must conform to specific limitations stated in the member's health plan or policy.
- The health intervention must not be specifically excluded under the terms of the member's health plan or policy.
- At the time of the intervention, the member must meet eligibility standards.
- The member must comply with the applicable provider network and cost-sharing arrangements.
- The member must follow the required procedures for filing claims.